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CONTACT

Please contact us if you have any questions.

For answers to common questions we receive from our guests, please refer to the FAQ page.
We will respond to your inquiries as soon as possible.
It may sometimes require some extra time to respond, so please contact us by telephone if it is an urgent matter.

SAKURA TERRACE THE GALLERY  TEL +81-75-672-0002

FAQ

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HOTEL POLICY

CHECK-IN / CHECK-OUT information

Check-in time : 14:00
Check-out time: 11:00

For Accomodation of children and group

Since we would like every single one of our guest to enjoy the atmosphere of relaxing moment and also due to the constructure design of our hotel, we're sorry to say that any children under age of 12 may not stay in our hotel. If your children are over 13 years of age, we will welcome them as 1 adult.
Due to the same reason to make relaxing atmosphere for every guests in our hotel, we do not accept any group reservation with 3 or more rooms for one party.
We appreciate for your understandings.

Facility use information

All facilitities, including restaurant, in the hotel are exclusive to our hotel guests.

Cancellation Policy

[Reserved via phone/mail or domestic booking site]
Cancellation fee will be charged as follows;
20% of room rate for five days notice.
50% of room rate for one day notice.
80% of room rate for notice on the day.
100% of room rate for no notice or show.
[Reserved via international booking site]
100% of room rate for three days notice.
*Please contact the booking site for any changes of your reservation. We may not be able to accept any amendment at our hotel.


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